Our minimum order is just 40 pounds of product, packed into one bulk bag. Once your business grows we can scale your blend to meet your growth, but our bulk policy allows you to start small and minimize your initial risk.
There is a one-time setup fee of $150 per recipe. The fee covers processing your recipe and a test batch.
A pillar of our customer service is a speedy turnaround on all orders. We guarantee that 99.9% of orders go out the door the same day, as long as they are in by 3:30 PM PT. Once the initial setup done for your custom blend is complete, we typically turn those around same day, including large orders. That means that your blend is going to be as fresh as possible and you don't have to worry about long lead times to get your product.
Recipes given to us in ounces (down to 1/10th of an ounce) will result in faster output, since that will allow our production team to move it through our queue as quickly as possible. When a recipe is incomplete, needs clarification, or we collectively work in other measurements it may cause additional time in sample production and additional fees.
To get started you can reach out and request a Recipe Template. This template will ensure that we have the exact ingredients and measurements you want in your blend. Once you have signed that and returned it with your recipe we can make you a test batch and provide you with pricing. After you've received and approved the test batch, we can start your first order. Typical turnaround time from the payment of the setup fee to shipment of your first order is around 15 days, depending on how complete your recipe is.